Highlights

Working as IAM Consultant with 7+ years of overall experience in IT Infra committed to optimizing systems performance for reduced operational costs and streamlined workflows. Performs timely software installations and tests alongside routine troubleshooting to facilitate system transitions and minimize downtime. Simplifies complex topics and processes to make technical interactions less intimidating for average users.

Skills

Primary Skills

RabbitMQ

web server

Secondary Skills

Oracle

PeopleSoft

Projects

Project 1 - IT Industry (6 months)

• Worked on Thycotic - Delinea Secret Server components like RabbitMQ's. Distributed Engine's, Web Server's.


• Successfully completed OS Refresh Project from Windows 2012 to Windows 2019 for entire PAM Architecture Components.


• Good understanding on Thycotic components installation and configuration such as RabbitMQ, Distributed Engine, Web Server.


• Having good knowledge on Configuration of Emails, Ticketing tool etc.


• Having experience in working on PAM Operations and support activities.


• Had worked on connection components like RDP launcher, Messaging queues etc.


• As part of day to activity had worked on creation and management of Privilege Accounts and folders.


• Worked on configuration of Remote Change password, session Recording Secret polices, Secret Templates, Event Pipeline, Event Subscription etc.

Project 2 - IT Industry (24 months)

• Working as Leading Senior Specialist for L2 Team in Identity Governance and Administration for Project - EXXONMOBIL


• Maintaining various End to End IAM Operations to support and report enhancements of IAM Process Automations to Product Owners and Developers.


• Review and adjust existing IAM processes (provisioning, de-provisioning, re-certifications, etc..) to ensure that they are aligned with industry best practices.


• Playing a key role in IGA to provide solutions and support to entire IAM L1 Tech Support Teams to reduce the human intervention.


• Gathering requirements to propose New Automation forms increase the End to End Quality of Joiner and Exit Automation Operations.


• Worked alongside global business leaders to deploy new training strategies. Prepared variety of different written communications, reports and KBAs.


• Ensuring Database Jobs and Application Services are running as intended to establish End to End Identity and access management activities.

Project 3 - IT Industry (29 months)

We work with Google Engineers and Product Managers to identify and report cases in IAM for providing an excellent, safe experience for users as per Security and Compliance standards.






• Led team ranging 10 - 36 members while providing exceptional customer service.


• Effective Leader and active participant in managing various aspects of project including GAP Analysis and Handling Escalations.


• Managing & Supervising: Responsible for overseeing all activities within a team.


• Strategist: Deciding how to approach tasks and develop plan to accomplish.


• Organizer: Keeping track of Performance metrics and structuring various tasks and goals for Team.


• Goal Setter: Responsible for determining goals for team which leads to entire Team Achievements.


• Customer handling that resulted in better SLA and TAT Scores. Controlling shrinkage and maintaining attrition in limits.

Project 4 - IT Industry (33 months)

Started my career as an Analyst in 2016 and achieved different roles in my career with Wipro Limited. Analyst >> Quality Analyst >> Global SME.






• Handling Tickets, Quality Analysis, RCA, Weekly and Monthly Reports.


• As a Global SME used to handle clients from 18 different locations by rectifying issues, coaching, providing Adhoc Support.


• Active performer in operations within IAM environment at client level including development of roadmaps in standard for IAM Solutions

Awards

• Elected Captain of Final Year Project - "Reconfigurable Solar Inverter"
• Awarded as Best Economical Project - 2016 "Automatic Domestic Water Pump Controller"