Highlights

• To be the part of a dynamic working environment where I can explore and implement my true abilities and to attain a great position by executing experience and prove myself as an asset to the company.


• I strongly believe in deliverance, punctuality & the sanctity of deadlines


• 5 years of total experience with more than 7 years in luxury retail and B2B business under supply chain distribution and doing order management in B2B and retail industry.


• Rich experience of working for/with customers from multiple industries to name a few - lifestyle, fashion, footwear, liquor, accessories, luxury, jewellery, etc.


• Well experienced in Inventory management under effective sales strategies for tier 1, tier 2 and tier 3 markets.


• Well-travelled and experienced in cross cultural and overseas markets.

Skills

Primary Skills

Supply Chain Management

WM

Secondary Skills

Client managements

Warehousing Operations end to end,

Projects

Project - 1

Role and Responsibilities : 





Executive - Order Management Specialist






• Order management with Execution till delivery.


• Daily, Weekly sales & Stock report generation and sharing with Sales team.


• Inventory Management for fast-moving articles and managing of all Purchase Order and Supply Chain activities.


• Managing all inbound and outbound order operations.


• Customer service - reverting to queries from Sales, Marketing and Commercial teams.


• Customer relationship management.


• Capacity planning and Inventory float for warehouse.


• Coordinating for New Account Creation /Code opening with different departments.


• Ensuring that all orders are serviced within 24 hours of receipt.


• Coordination with factory and production team for on-time delivery.


• Reverse logistics pick up arrangement.


• Efficiently collaborated with cross functional departments daily.

Project - 2 (108 months)

Role and Responsibilities : 





Executive - Customer Service






• Order management with Execution till delivery.


• Co-ordination with HQ team for delivery and special production order.


• Weekly sales & stock report generation and sharing with Sales Team.


• Vendor Management (PO and Payments).


• Inventory Management for fast-moving articles and managing of all Purchase Order and Supply Chain activities.


• Managing all inbound and outbound order operations.


• Ensuring on-time generation of the purchase order by coordinating with the sales team, steering production planning, and generating quarterly financial provisions for excess and obsolete material.Leading supply chain functions including DemandSupply Planning, Procurement, Distribution Management, Material Management, Warehousing & Logistics


• IT support- new developments/initiative and process improvement in system for supply chain and Sales.


• Customer service - reverting to queries from Sales & Marketing and Commercial teams.


• Customer relationship management.


• Capacity planning and Inventory float for warehouse.


• Coordinating for New Account Creation /Code opening with different departments.


• Ensuring that all orders are serviced within 24 hours of receipt.


• Coordination with factory and production team for on-time delivery.


• Reverse logistics pick up arrangement.

Project - 3 (39 months)

Role and Responsibilities : 





Executive - Supply Chain Department






• Supply Chain, Allocation and Distribution of inventory, Logistics and Warehouse operation of major Brands of Benetton, UCB and O12


• Order management & execution (Base and Reorders) processing, Verification, Authorization, and shuffling/ Changes in orders.


• Coordination for the dispatch of Merchandise.


• Ensuring that all reorders are serviced within 24 hours of receipt.


• Base orders are booked Six month in advance and reorders as and when franchisee required


• Following up with the commercial teams with respect to the orders, Approvals and Dispatches.


• Independently handling of Warehouse operations like dispatches, documentation, co-ordination, data feeding, distribution, receipts. (Logistics operation).


• Tracking daily deliveries of merchandise at warehouse with respect to their Delivery Schedule given by Production.


• Responsible for Allocation and Distribution of Inventory with respect to Orders. Provide Picklist.


• Warehouse monitoring- Capacity Planning for work and work float.


• Responsible for dispatches and for inventory.


• Coordinating for sale invoicing for the stores, keeping track of value of stock to be dispatched.


• MIS reports (Daily, Weekly and Monthly Reports).


• Coordinating for New shop/code opening with different departments.


• Customer service - reverting to queries from Sales & Marketing, Buying and Commercial teams.


• Ensuring that all reorders are serviced within 24 hours of receipt.


• Looking after the goods return from stores after EOSS, which includes arranging the road permits and giving the pickup instruction and there after tracking it.


• Handling all franchisee queries on e-mails or telecom.

Awards

• Conferred with Corporate Circle Award’22 for managing inventory availability during Diwali and which helped in achieving year end targets