I am a certified Salesforce Administrator with 7.2 years of IT professional experience. My background includes providing support and analysis for Salesforce applications for over 6 years. I specialize in working on minor enhancements, configurations, and customizations using Salesforce declarative features, as well as debugging for programming-level bug fixes. I excel in supporting Salesforce applications and possess strong analytical skills to address complex issues effectively, positioning me as a valuable asset for driving operational excellence and maximizing system efficiency.
Here are the key points of my expertise:
Experienced mid-level Salesforce Administrator with a successful track record in life sciences and enterprise applications.
Proficient in implementing minor enhancements in Salesforce, particularly in Service Cloud and Sales Cloud.
Skilled in client support through declarative configurations, user management, and customizations using various features.
Ability to create Salesforce applications, Objects, fields, page layouts, Validation rules, Security settings, and more for business customization.
Proficient in creating reports and dashboards based on business requirements. Familiar with features like Omni-channel, Cases, Assignment rules, Queues,
Service Console, Flows, governor limits, and more in Salesforce.
Skilled in querying with SOQL/SOSL for data management and utilizing migration tools.
Developed automated workflows and process builder setups.
Solid understanding of using the developer console for debugging and reviewing results.
Skilled in analyzing project requirements and issues through regular client interactions.
Proficient in offering solutions to meet business needs.
Collaborated with stakeholders to define project scope, objectives, and maintain project plans, resource estimates, and timelines.
Provided support to the development team for minor code changes.
Worked on PAAS and SAAS cloud platforms, including Sales and Service Cloud, as well as API integration like AWS with Salesforce.
Strong understanding of ITIL processes such as Incident Management and Problem Management.
Organized professional with robust leadership, communication, and analytical skills. Experienced in production support, bug fixes, debugging at the programmatic level, and other deliverables. Handled Salesforce release details and feature upgrades, with expertise in Agile Methodology and E1 proficiency. Prepared system flow diagrams and necessary documentation. Effective team player and lead, guiding team members and facilitating knowledge transfer. Contributed to support, development, and minor code enhancements for key applications. Capable of coordinating with third-party teams to ensure successful implementation.
Have a good calibre to understand and learn new things from any kind of resources.
Have a good experience on minor code level changes in Apex, triggers and Visualforce pages including debugging fixes.
Having 11.4 years of rich professional Oracle E-Business Suite.
Oracle EBS R12 SCM Functional expert having 11.4 years of in-depth experience in implementation, upgradation, and support projects.
Expertise in I procurement, Oracle Inventory, Purchasing, Order Management & I Supplier along with Oracle SQL.
Deft in suggesting appropriate technology-based solutions keeping in mind both the business needs and ERP capabilities for enhancing functional efficiency and achieving business excellence.
Proficient in collaborating with Customers, End-Users, Business Partners, and Support Team members for clarification and resolution of issues to deliver high quality IT projects.
Received appreciations from Customer for timely support in resolving incidents within SLA.
Brief: -Having overall 11.4 years of experience in ERP Oracle ERP SCM Module.
Software Test Professional with 4.5 Years of Experience, involved in Functional testing, Regression testing, Smoke testing (Automation, and Manual).
Having 4.5 years of experience in TOSCA,
Certified in TOSCA Automation Specialist Level 1, TOSCA Automation Specialist Level 2, SAP Testing Specialist Level 1, and Automation Specialist for SAP by Tricentis.
Developed and automated test scripts in TOSCA
Attained good Process flow Knowledge in SAP MM, OTC and SD modules.
Knowledge on generating Test Scenarios, writing test cases and creating test data.
Well versed in analysis of requirements, requirement gathering and impact analysis.
Having strong knowledge of Testing Life Cycle & Defect Life Cycle process.
Strong Expertise in requirements gathering, preparing test plans, test scheduling, test case development, Reporting, Updating and Tracking of Defects.
Timely communication with onshore testing partners, clients and end users from offshore.
Exposure to writing, reviewing and executing test scenarios and Test cases.
Exposure to root cause analysis of defects and failed Test scripts.
Responsible for sending daily, weekly & Monthly status to teams & Managers. Hands on experience in using HPALM, Jira.
A competent professional with 6 years of Rich experience in Software Development using AEM including Java/J2EE technologies.
Proficient and good experience in developing various web based application using AEM.
Knowledge on OSGI, Apache Felix, Apache Sling Frameworks, JCR, OAK and CRX.
Worked on Apache Sling framework for creating AEM servlets and worked on OSGi bundles
Worked as Backend Java and Server Side Developer for creation of functionalities like Contact Us, forgot password, My Profile Page functionalities where data was read in backend from third party database. Also involved in creating Custom Servlets, Services in AEM.
Worked as Front End Developer for Creation of components, templates, widgets in CMS AEM 6.5 for functionalities like Carousel, Product Detail etc.
Good implementation knowledge in Client Libraries, Mappings in AEM.
Experienced Developer with 3+ years of experience in creating programs based on specific requirements.
Adaptable, diligent, and knowledgeable in MongoDB Admin and Developer.
Creative Developer with proficiency in monitoring software performance tests and revising programs for corrections.
First-rate critical thinking and organizational skills. Excellent understanding of basic development principles and programming for diverse operating systems.
Develop and optimize complex MongoDB queries to retrieve and manipulate data.
Expertise in MongoDB schema design and optimization techniques.
Set up and configure MongoDB clusters for high availability and scalability
Implement platform security controls to ensure the confidentiality, integrity, and availability of data stored in MongoDB.
Extend the functionality of MongoDB using custom indexes, compound indexes, and database extensions.
Data migration from one region to another region.
Data manipulation using Python and transfer from Mongo to PostgreSQL.
Installing MongoDB in various servers.
Optimizing the MongoDB queries to increase the performance.
Identifying slow queries and improving the performance by adding necessary indexes.
Ensure efficient indexing and query execution.
Develop and optimize complex MongoDB queries to retrieve and manipulate data.
Develop data manipulation scripts and automation using Python and MongoDB.
Implement CRUD operations for data stored in MongoDB.
Good exposure to high availability features such as MongoDB replica set and sharding configurations.
Generate reports as per customer requirements.
Proficient in working with Linux CentOS/RHEL
Implemented daily backup process on MongoDB databases.
A result driven I.T Professional having overall experience of 8 years as Senior Cloud Administrator & Security Specialist.
Having strong ability to analyse and troubleshoot complex problems.
Working in shared environment to manage and administer security technologies
Works on vulnerabilities & Threat and recommends mitigation steps for detection issues
Strong experience in Microsoft Azure, 365, Sentinel, Defender for Cloud, Endpoint, Office 365, Azure Active Directory
Attend troubleshooting call with internal and external stakeholders
Strong experience in Microsoft Azure, 365, Sentinel, Defender for Cloud, Endpoint, Office 365, Azure Active Directory
Investigate potential or security violation or incident in an effort to identify issues that require new security measures & policy change
Incident analysis, remediation & Work on automation & Fine-tuning
Implementation of Analytics Rule
Working with playbook to automate responses to threats & connecting data sources to Microsoft Sentinel.
Research and investigate new and emerging vulnerabilities, to include Zero Day events, assess against risk to the corporate and production environments
I have around 4.8 years of experience in Developing, Migrating and Supporting using Oracle Data Integrator (ODI) 12c as an ODI Developer.
Have experience in data Extraction, Loading and Transformation in data warehouse environment.
Designed and developed mappings to load the data from multiple sources like Relational databases, flat files into oracle database.
Developed packages, Load Plans, scenarios using Mappings, Procedures, and variables.
Worked with knowledge modules like LKM, IKM, RKM, CKM and JKM.
I have knowledge about Designer, Operator, Topology and Security Navigators in Oracle Data Integrator.
Experienced in developing SCD's using built in Knowledge modules.
Experience in creating Load Plans to execute the ODI object (Scenarios) in Serial, parallel and conditional.
Good Knowledge of Exception Handling in Load plans and Packages.
Experience in scheduling ODI Scenarios as per the business requirements
Knowledge on creating ODI procedures to create and populate in target systems.
Knowledge of ODI Administration tasks and experience in creating master and work repository in the initial set up of the environment and Configuration of Standalone agent.
Experience with Performance Tuning for Oracle RDBMS using Explain Plan and Hints.
Experience in IT industry including experience in Salesforce.com CRM platform.
Having hands-on experience in Development, Administration, Configuration, Implementation and Support of Salesforce CRM based on Apex language and leveraging Force.com Platform.
Experience in Lightning Elements and UI elements with Hands on experience using Salesforce Lightning UI & Creating Aura Components.
Understanding business requirement to design the required entities like Custom Objects, creating the relationships and junction objects.
Proficient experience on Apex development in creating Objects, Triggers, Apex Classes.
Experienced in Analysis, Design, Development and Testing of the SFDC application as per the business requirement.
Implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, Workflows, sharing rules for automated alerts, field updates, and Email generation according to the application requirements.
Experience working on data model and SOQL, SOSL, DML statements, Objects and Governor Limits.
Good knowledge of salesforce Lighting Framework.
Participated in all stages of Software Development Life Cycle (SFDC) i.e. requirement gathering, Design, Development, Testing and Code Deployment.
Experience in creating various Reports, Dashboards (summary reports, matrix reports, pie charts and graphics) and Report folders.
Experience in using Data Loader for insert, update and bulk import or export of data from Salesforce.com objects.
Experience in using declarative features like validation rules, workflows, approval process, sharing rules automation for satisfying complex business process automations.
Implemented security and sharingrules at object, field and record level for business users at different levels of organization, also created various profiles and configured the permission based on the organizational hierarchy.
Experience in creating various Reports, Dashboards (summary reports, matrix reports, pie charts and graphics) and Report folders.
Experience in using Data Loader for insert, update and bulk import or export of data from Salesforce.com objects.
Experience in create the LWC components using HTML,Java script,CSS.
Having 11.5 years of IT experience into Design, Implementation and solutioning for Governance and compliance, Compliance audit i.e.ITGC,SOX, risk assessments.
Also involved SOX Audit, Defining Base line controls, IT Sensitive Controls, Security Gate Way Controls (ONAPSIS).
Implemented multiple End to End SAP GRC (AC) Access Controls 10.o and 10.1& 12and PC – Process Control components.
Having hands on implementation, support and upgrade experience in different flavors of Security i.e ECC 6.0, FIORI, BI, BO security and HANA security.
Teknikoz Infotech can provide you the exceptional support through the entire product lifecycle starting from planning the design to the deployment and testing of the product.
Bring your ideas into reality with our research and development team. We help you to discover, realize and develop disrupting ideas that change the we way world think, work and progress.
Reliable tech support from certified professionals for all business requirements including software support, customer support, maintenance support and periodic system audits.
Structure your team and have seamless collaborations to get the product that meets all your expectations and requirements. Teknikoz Infotech will act as a backbone through your entire development journey.
Our Philosophy – Always keep it LEAN & develop the sense of responsibility
Profit Sharing – We are ALWAYS determined to minimize overheads, maximize profits and share with the team who deserves the most !!!
Freedom of Work – We ALWAYS encourage freedom of work…work from home or anywhere you like
Sense of Responsibility – We NEVER believe in managing our consultants, they know how to manage themselves and the client…they are the owner of their destiny
Sales & Marketing
Our work speaks
Office Buildings
Work from home, Work from anywhere
Bank Loans & Investors Money
Self sustained, scalable business model
Management Cost
Everyone is self managed, sense of ownership
Employee Cost
Everyone ia a partner and makes money for himself / herself
ONE Team
Everyone in this journey with us as a client, vendor & employee is our partner – TOGETHER WE WIN !
We are not a team because we work together. We are a team because we respect, trust and care for each other !
Our Inspiration – Techies Who Changed the World
It doesn't make sense to hire smart people and tell them what to do; we hire smart people so they can tell us what to do.
Steve Jobs
It is possible for ordinary people to choose to be extraordinary
Elon Musk
As a leader, It is important to not just see your own success, but focus on the success of others.
Sundar Pichai
Weak people revenge. Strong people forgive. Intelligent People Ignore.
Albert Einstein
You are defined not just by your capabilities, but by the choices you make.
Satya Nadella
Great things in business are never done by one person, They're done by a team of people.
Steve Jobs
Failure is an option here. If things are not failing, you are not innovating.
Elon Musk
Wear your failures as a badge of honor.
Sundar Pichai
Working 16 Hours A Day, 7 Day's A Week, 52 Week's In The Year And People Still Calling Me Lucky